Eliminate the Middleman

May 3, 2005

I spoke to a store-owner today. He sells over the counter medicines, magazines, cards and other assorted small items. He used to have a pharmacy in his store but closed it. In its place is an Internet Café which he claims is doing very well. When I told him I thought the pharmacy would be more profitable he said that insurance companies are slowly eliminating any profit margin that pharmacies used to enjoy. In some cases he was actually LOSING money on drugs he had to purchase for his customers. Sound familiar?

Progress so far has been slow trying to recruit employers in northeast Ohio to join the PAG Alliance. Conceptually the idea of employers and physicians coming together to determine usual and customary charges for services is appealing. However, companies want numbers. They want to know how much of the provider buffer, which they seem to think is in the range of 33%, can be whittled down to save money when they purchase physician services for their employees. PAG is trying to convince them that providers should receive greater not lesser reimbursement for their services, and that the increased pay to providers should come from savings obtained by restricting the scope of services that insurance companies provide.

The PAG Alliance is interested in cash pay for low end healthcare. A list of charges for services should be made available to patients to encourage development of a new and open competitive marketplace. Serious medical problems including surgery still need to be covered by health insurance. Perhaps a non-profit healthcare insurance company owned by employers could cover high end costs and save employers money. The company could be governed by an alliance of employers and physicians. Similar alliances could be developed between employers and hospitals, employers and pharmacies, etc.

Employers agree that more responsibility needs to be placed on employees, that they should spend healthcare dollars in a way that makes them limit the amount of services they think they need. They agree that Health Savings Accounts (HSA’s) are a step in the right direction but are much too restricted at this point in time. They agree that insurance companies have way too much control over the mindset and purchasing power of employers and employees and over the reimbursement of physicians. Eliminate the middlemen.

We need a spark on the employer side. Parker Hannifin Corp. suggested presenting the PAG Alliance concept to the Health Action Council comprised of 50+ northeast Ohio employers. PAG is not quite ready for this. We are meeting with representatives of Jo-ann Stores, Inc. on Wednesday May 11th. We continue to meet with other Employers in hopes of finding an advocate on the employer side who can help provide numbers. Employers want to see the real dollar benefit in eliminating insurance companies, trial lawyers, and other cottage industries from the doctor-patient relationship.


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